Huawei: How to reset your Huawei P9

Forgotten screen lock

If you used a password or PIN, you’ll need to use Android Device Manager to unlock your phone.

If you’ve forgotten your screen pattern lock, you can unlock it with your Backup PIN.

1. After five attempts you’ll be asked to wait for 60 seconds.

2. If your phone display goes off, tap the power button and unlock your screen.

3. Tap Backup PIN and enter your PIN.

4. You’ll be asked to create a new screen unlock pattern. If you don’t want one, tap None.

Note: You need to have a Google account on your phone for these steps to work. If you haven’t set up a Google account, you’ll need to reset your phone. The reset will clear all the data stored on your phone, data that’s stored on your SIM is safe.

To reset your phone

1. Turn your phone off.

2. Hold the volume up and volume down keys at the same time and press the power key to turn the phone on.

3. Use the volume down key to highlight wipe data/factory reset. Press the power key.

4. Use the volume down key to highlight Yes — delete all user data. Press the power key to select.

5. Finally, press the power key to restart your phone.

The reset will now be complete.