OnePlus: How to fix OnePlus 5 connectivity issues

Connectivity issues are quite common when getting a new device, and below are the general steps you can follow when facing problems with connecting to Wi-Fi or Bluetooth devices. Wi-Fi issues seem to be particularly prevalent with the OnePlus 5.

Potential solutions:

Wi-Fi Issues

• Turn off the router that you’re using and the phone, and wait for a while before turning them back on.

• Go to the Wi-Fi settings on the device and forget the preferred network, before entering the details again from scratch.

• Check the level of activity on your current channel with the Wi-Fi Analyzer application. If necessary, simply switch to a different channel.

• Disable Power Saving Mode through Settings.

• Find the MAC address for the phone by going into Settings – About Phone and ensure it is recognized by your router.

Bluetooth Issues

• Make sure that no power saving mode is enabled.

• Start by turning the Bluetooth on your device off and back on again.

• If the problem continues, clear the cache for Bluetooth by going to the Bluetooth Settings.

• Restart the phone after clearing the data and cache.

• If the Bluetooth device saves multiple profiles, you might have reached the limit for the number of profiles it can save. Delete old and unused profiles, and try setting up the connection once again from scratch.