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How to Hard Reset your Galaxy J5 Pro – A User Guide

When on times that you just wanna revert from the start because you installed some apps and it messed up your J5 Pro, you hard reset it.

Here’s how you can hard reset your Samsung Galaxy J5 Pro.

DISCLAIMER

You can follow these steps as closely as possible but in the case of further damage to your smartphone: both hardware and software, is solely your responsibility. Backup important data to a separate storage, (external or to the cloud); make sure your device is charged up at least 60% before performing a hard reset.
samsung-galaxy-j5-pro-spec-template

POWER OFF YOUR DEVICE

  • It is important that you wait a few seconds for your phone to completely and properly shut down.

Enter Recovery Mode

  • Go into Samsung Galaxy J5 Pro recovery mode by pressing and holding VOLUME UP, HOME and POWER buttons all at the same time.
  • Release all three buttons when Samsung Galaxy J5 Pro screen flickers and you see a warning sign.

NAVIGATE AROUND

  • Use VOLUME button to navigate.
  • Use POWER button to select an option in Recovery mode.

WIPE DATA, FACTORY RESET

  • If you’re already in the main menu, use the POWER button to select WIPE DATA FACTORY RESET.
  • Select YES-DELETE ALL USER DATA using POWER button to confirm.

WIPE CACHE PARTITION (OPTIONAL)

  • If you want to delete app data cache after deleting partition, choose WIPE CACHE PARTITION.
  • This can solve problems related to stock and/or installed software.

REBOOT

  • Restart your phone by choosing REBOOT SYSTEM NOW just by pressing the POWER button.

SET UP YOUR PHONE

  • After hard resetting your Samsung Galaxy J5 Pro, you will need to set it up again.

WANT TO HAVE AN J5 PRO? LEARN MORE ABOUT IT

Click the button to learn more about the features of the new Samsung Galaxy J5 Pro.
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