Vivid Sydney at Taronga Zoo FAQs

• Tickets -What are the ticket prices?

  What are the ticket prices?

  Monday – Thursday (Excluding Monday Public Holiday)

  Adults: $23.95

  Children: $17.95

  Concession: $21.56

  Friday – Sunday, Public Holidays

  Adults: $26.95

  Children: $18.95

  Concession: $24.26

  Children under 4: Free

  Tickets are available from 13th Friday April, with every purchase helping to support Taronga’s wildlife conservation projects.

  What are the session times?

  Session 1: 05:30pm

  Session 2: 06:30pm

  Session 3: 07:30pm

  Last Entry: 08:30pm

  Vivid at Taronga Close: 09:30pm

  Session times related to entry only. Ticket holders have an hour designated to their arrival, however they can stay in the zoo for as long as they wish until close.

  How do I purchase tickets? 

  Tickets can be booked via Moshtix.

  Can I buy tickets at the Zoo on the night?

  Tickets can be purchased at the Zoo on the night, unless sold out. We recommend you pre-book online to guarantee entry and avoid disappointment.

  What is the American Express Sky Pass?

  Thanks to our presenting Partner American Express, there will be a limited number of tickets per night available for purchase at no additional cost. The American Express Sky Pass features a round trip on the Sky Safari, giving visitors an exclusive bird’s eye view of the light walk and illuminated city skyline. Tickets can be booked online via Moshtix.

  Does a Vivid ticket give me entry to the Zoo during the day?

  No, entry for Vivid Sydney at Taronga Zoo commences at 5.30pm.

  You can purchase an add on ticket for a day visit to Taronga Zoo with a 30% discount and evening visit to Vivid Sydney at Taronga Zoo when you book online. To purchase, select the date and session time you wish to visit Vivid, then select the Same Day Zoo Entry add on and proceed to checkout.

  Can I purchase a combo ticket?

  You can purchase an add on ticket for a day visit to Taronga Zoo and evening visit to Vivid Sydney at Taronga Zoo. To purchase, select the date and session time you wish to visit Vivid, then select the Same Day Zoo Entry add on and proceed to checkout.

  If purchase an add on ticket you’ll need to come up to the main entry plaza for re-entry for the beginning of your Vivid Sydney at Taronga Zoo experience. The combo ticket is only valid for use on the same day.

  How do I purchase group tickets?

  Group tickets can be purchased via the ticketing website Moshtix.

• Transport - Can I take the Sky Safari from the lower entrance?

  How do I get to the Zoo at night? 

  There are lots of transport options available for visitors to Vivid Sydney at Taronga Zoo. You can drive and park at the Zoo but there are limited spaces so the best option is to take public transport. The Zoo is located 12 minutes from Circular Quay by ferry or a short bus trip from the CBD or North Sydney. Additional ferry services to Circular Quay and bus services to Spit Junction will be running from the zoo during Vivid.

  Visit www.transportnsw.info or call 131500 for up-to-date information and timetables.

  Will there be additional ferries at night?

  Yes, additional ferries will operate to and from Circular Quay to Taronga every night of Vivid Sydney.

  Full schedules can be found here closer to the event date.

  How do I get from the wharf to the Zoo’s top entrance?

  There will be regular bus services to transport visitors from the wharf to the Zoo’s top entrance. Please note there will be no entry via the Zoo’s lower entrance or Sky Safari cable car.

  Is the bus a free shuttle service? 

  No, there will be regular Sydney public bus services, so please ensure you have your ticket or Opal card ready.

  Can I take the Sky Safari from the lower entrance?

  No, entry to the Sky Safari will only be possible for American Express Sky Pass holders at the Zoo’s top entrance. The Sky Safari will be providing round trips, giving visitors a bird’s eye view of the light walk and illuminated city skyline. Please note visitors will not be exit the Sky Safari at the Zoo’s lower entrance.

  How much does parking cost?

  The car park is $9.00 for guests entering after 4pm. We encourage public transport use, the car park is very limited

• The Event -What time does Vivid Sydney at Taronga Zoo open?

  What time does Vivid Sydney at Taronga Zoo open?

  Taronga Zoo closes at 4:30pm to day visitors. Vivid Sydney at Taronga Zoo is then open from 5:30pm – 9:30pm every night of Vivid from Friday 25 May to Saturday 16 June. Last entry is at 08:30pm.

  How long does the light walk take?

  The light walk will take approximately 1 to 1 ½ hours at a comfortable pace.

  Is the Zoo an accessible site? 

  Taronga Zoo is an accessible site, but it does contain some steep slopes and the light walk is no exception. To get the most out of your experience, comfortable shoes and attire are highly recommended. There will be a limited number of wheelchairs available for hire on the night. Please contact us if you may require assistance. For full information on accessibility at Taronga Zoo, please click here.
  

  Will there be places to eat?

  Yes, food and beverage outlets will be open at Taronga Zoo during the evening, as well as additional Vivid-only food and beverage pop-ups, and Taronga’s retail outlets to purchase keepsakes and other wildlife memorabilia.

  Additionally, dinner sessions at The View restaurant are available to book as an add-on to your Vivid experience via Moshtix.

  These locations are marked on the Vivid Sydney at Taronga Zoo map. Taronga is a non-profit organisation and purchase helps support our wildlife conservation efforts.

  How do I book dinner at The View?

  There are two dinner sessions at The View restaurant are available to book as an add-on to your Vivid experience online via Moshtix  on the bottom of the per-date ticket site.

  Dinner Session Add-On Prices

  Adults: $48.00

  Children: $19.00

  Dinner Session Times

  Session 1: 06.30

  Session 2: 8.00pm

  Vegetarian, vegan and gluten-free options are available only upon request, please email our team here.
  

  What happens if it rains?

  As an outdoor event, Vivid Sydney at Taronga Zoo is subject to weather. Please note the event will proceed rain or shine. We strongly recommend you come prepared with wet weather gear, raincoats and ponchos and something waterproof to sit on in case of rain. Ponchos and umbrellas are available to purchase at the Zoo’s retail outlets.

• Animals- Will visitors get to see animals during Vivid Sydney at Taronga Zoo?

  How will the animals respond to the light sculptures and extended opening hours during Vivid Sydney?

  Rest assured that Taronga’s first concern is always the welfare of the remarkable animals in our care.

  The locations of the lanterns and light sculptures for Vivid Sydney at Taronga Zoo have been carefully chosen to focus on public areas rather than animal exhibits.

  Taronga’s animals also have access to the comfort and shelter of their night dens and inside areas, but it’s not uncommon for certain animals to choose to remain outside during night events.

  Planning has included detailed assessments from keepers, veterinarians and behavioural studies experts to ensure that the event will not be problematic for our animals. Additional keepers that are very familiar with the behaviours of all our animals will work later shifts to monitor them.

  The actual lighting within the zoo is largely based on softly glowing lanterns, not an intense lighting display. These lanterns will gradually be switched on in late afternoons so that our animals can become accustomed to them.

  Will visitors get to see animals during Vivid Sydney at Taronga Zoo?

  The focus of Vivid Sydney at Taronga Zoo will be on the amazing light sculptures and lanterns, along with Taronga’s spectacular harbour and skyline views.

  After the animals have retired to their night quarters for the evening, the lights of Vivid Sydney at Taronga Zoo will take centre stage.

• Roar & Snore

  Taronga Roar and Snore will be participating in Sydney Vivid from Saturday the 26th of May.

  American Express card holders can receive a 10% discount to Roar and Snore nights during the VIVID festival by calling the Roar and Snore office on 9978 4791 and using an eligible Australian American Express Card.

  For general bookings please contact Ticketek or to make a booking with a Roar and Snore gift voucher or as a Taronga Zoo friend please contact the Roar and Snore team on 9978 4791 or email our team here.

  After the animals have retired to their night quarters for the evening, the lights of Vivid Sydney at Taronga Zoo will take centre stage. During your visit, you will explore an illuminated trail of ten giant interactive animal light sculptures representing the ten critical species from Australia and Sumatra that Taronga is committed to protecting. As well as exciting new additions to the experience that will surprise and delight.

  In a Vivid first, Lights For The Wild at Taronga Zoo will be a fully interactive event where you will become part of the experience. Throughout your journey you will have the opportunity to help make a difference and support these precious species.