iPhone 6s Battery Replacement: Get it done for FREE

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.

What’s the Replacement Process

Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

Please call your service provider to confirm that battery replacement service is available on the day you visit them.

• Apple Authorized Service Provider

• Apple Retail Store

• Apple Technical Support

Note: Wireless carrier partners are not participating in this program.

How to prepare your iPhone 6s for the battery replacement process:

• Back up your data to iTunes or iCloud

• Turn off Find my iPhone

• Erase data and settings in Settings > General > Reset > Erase all Content and Settings

Note: If your iPhone 6s has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.