Key Takeaways

**Meeting Takeaways: Samsung Tech Forum at CES 2026**

**1. Importance of Open Ecosystems**
– The panel emphasized that the future of home AI relies on open collaboration rather than closed ecosystems.
– Such openness enables interoperability among devices and services from various brands, enhancing user experiences.

**2. Trust and Interoperability**
– Yoonho Choi from Samsung highlighted the need for AI in homes to earn user trust through respected and valuable interactions.
– Interoperability is essential for unifying devices, ensuring they function as a cohesive system rather than isolated features.

**3. Samsung’s Connected Ecosystem**
– Samsung showcased its extensive SmartThings community, emphasizing its leadership and insights in connected living over the past decade.
– The goal is to create AI experiences that seamlessly coordinate across various appliances, enhancing user convenience.

**4. Measurable Consumer Benefits**
– Panelists discussed how open ecosystems can lead to tangible benefits, using Samsung’s partnership with Hartford Steam Boiler (HSB) as an example.
– This collaboration demonstrates how smart home data can translate into savings and value for consumers.

**5. Human-Centric AI Design**
– Successful home AI must blend into daily routines like cooking and family care, requiring thoughtful design and understanding of user behavior.
– The discussion stressed that future AI should feel like a reliable companion rather than just a tool.

**Conclusion**
– The consensus among panelists was that interoperability, responsible data use, and cross-industry collaboration are critical for the advancement of home AI that genuinely improves everyday life.
– Samsung is committed to developing open ecosystems for a more meaningful connected living experience.

**Next Steps**
– For updates on Samsung’s product line in 2026, Australians can register their interest on the Samsung website.

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Summary of Samsung Highlights How Open Ecosystems Unlock the Real Promise of Home AI at CES 2026

Samsung Electronics Co., Ltd. today convened leaders across industries in to discuss the importance of smart home interoperability in the first of its Tech Forum panels at CES 2026 at The Wynn in Las Vegas, Nevada. In the session, titled “When Everything Clicks: How Open Ecosystems Deliver Impactful AI,” experts discussed how cross-industry partnerships are transforming connected homes into intelligent environments that feel seamless.

 

Openness as the Foundation of Home AI

The panelists agreed that the next era of home intelligence must be built on open collaboration, not closed ecosystems. As homes increasingly rely on devices and services from many brands and industries, openness enables AI systems to work together in ways that create real-world impact. Samsung shared its belief that open connectivity allows appliances to deliver experiences that would be impossible in siloed environments.

 

“Home is the most personal place in our lives, so home AI must earn trust — quietly, respectfully, and with value users can feel,” said Yoonho Choi, President & Chair of the Board of the Home Connectivity Alliance and Head of Strategic Alliances at Samsung Electronics. “That requires interoperability across brands, so the home works as one system instead of disconnected features. Through cooperation with HCA and across industries, we’re turning openness into outcomes: safer homes, simpler routines and measurable savings — built on consent and transparency.”

 

 

Powering A Connected Home Ecosystem

Samsung highlighted the scale and depth of its connected ecosystem, noting that millions of users are already part of the SmartThings community. With over a decade of leadership in connected living, Samsung brings deep insight into how AI companionship in the home is evolving, from today’s smart devices to tomorrow’s system-wide intelligence.

 

This foundation allows Samsung to design AI experiences that coordinate across appliances and services, delivering value that feels seamless.

 

“It’s crucial to deliver tangible user benefits that make people’s lives better,” said Michael Wolf, founder and editor-in-chief of The Spoon. “Along these lines, there’s no area that will bring more benefit than a broadly connected kitchen — one that allows users to understand what’s in their refrigerator, allowing for a more holistic understanding of everyday life.”

 

 

Turning Collaboration Into Measurable Consumer Benefits

The panel also examined how open ecosystems enable measurable benefits for consumers through cross-industry partnerships. Samsung highlighted its collaboration with Hartford Steam Boiler (HSB) as a first-of-its-kind example of how smart home data — used responsibly and transparently — can deliver meaningful outcomes.

 

“We’re at a point where the connected home can bring seamless integration into user lifestyles, which begins to develop trust in smart home equipment that results in direct benefits to consumers,” said Jed Usich, Senior Vice President of Strategic Growth Solutions at HSB. “Through our partnership with Samsung, we’ve created a bridge to the insurance industry that takes simple datapoints and turns them into tangible savings for consumers.”

 

 

Designing AI That Feels Human

Throughout the discussion, the panelists emphasised that for home AI to succeed, it must fit naturally into routines including cooking, relaxing, entertaining and caring for families. Design, storytelling and behavioral understanding all play a role in making connected devices feel like calm, reliable companions.

 

Together, the panelists agreed that the future of home AI depends on interoperability, responsible data use and collaboration across industries, ensuring intelligent homes deliver real value.

 

Samsung remains focused on building open ecosystems that make connected living simpler and more meaningful, proving that when everything clicks, home AI can help improve everyday life.

 

To stay up to date with the latest product news and special offers on Samsung’s 2026 product line-up, Australians can register their interest via https://www.samsung.com/au/handraiserces/

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