Table of Contents
- 1 Apple iPad: How to prepare your device for repair service
- 1.1 Protect your data before you send out your iPad for repair or replacement. Here’s how you do it right.
- 1.2 Get your iPhone, iPad, or iPod touch ready for service
- 1.3 Before you bring in your device
- 1.3.1 Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won’t turn on or respond, finish as many steps as possible:
- 1.3.2 Back up your iOS device.
- 1.3.3 Have your Apple ID password ready. For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone.*
- 1.3.4 Bring your sales receipt (if possible), in case your service requires proof of purchase.
- 1.3.5 Bring your device and any accessories that you need help with.
- 1.3.6 Bring a form of personal identification, like a driver’s license, passport, or other government-issued ID.
- 1.3.7 If you haven’t already, call to check whether you need an appointment before you go to a service location. For example, schedule a Genius Bar reservation before you go to an Apple Store.
- 1.4 Before you send your device
- 1.4.1 Follow these steps before you send your device in for repair or replacement. If it won’t turn on or respond, finish as many steps as possible:
- 1.4.2 If you need to send in an iPhone that’s paired with an Apple Watch, unpair your devices. When you unpair, your iPhone will create a new backup of your Apple Watch. You can use the backup to restore your Apple Watch when your iPhone returns from service.
- 1.4.3 Back up your iOS device.
- 1.4.4 Go to Settings > Messages and turn off iMessage.
- 1.4.5 Erase your device. Go to Settings > General > Reset > Erase All Content and Settings. If asked, enter your passcode and Apple ID password. If you can’t erase your device because it won’t power on or isn’t responding, you can erase it from iCloud.com. Learn how.
- 1.4.6 Make sure that Activation Lock is disabled.
- 1.4.7 Remove any SIM card, case, or screen protector from your device and keep your cable and charger.
- 1.4.8 Now your device is ready to send. If you arranged a repair request, you should have received instructions for how to mail in your device. If you didn’t get instructions or you haven’t set up a repair request, contact Apple Support.
- 1.4.9 SYDNEY CBD REPAIR CENTRE IS OPEN 6 DAYS A WEEK
- 1.4.10 Weekdays: 10am – 6pmSaturday: 10am – 6pmSunday : Closed
- 1.5 More Content to fix your iPad Problems
- 1.5.1 Apple iPad: Should you jailbreak or not
- 1.5.2 Apple iPad: How to connect it to a car stereo
- 1.5.3 Apple iPad: What to do if you can’t connect a bluetooth accessory
- 1.5.4 Apple iPad: How to connect to internet without Wi-Fi
- 1.5.5 Apple iPad: How to make your iPad into a graphics tablet
- 1.5.6 Apple iPad: How to sketch on notes using an iPad
- 1.5.7 Apple iPad: What to do to a frozen iPad
- 1.5.8 Apple iPad: How to have your cracked iPad screen fixed
- 1.5.9 Apple iPad: How to clear cache on an iPad
- 1.5.10 Apple iPad: 5 Tips to Recharge your iPad Faster
- 1.5.11 Apple iPad: Why it can’t connect to the internet
- 1.5.12 Apple iPad: How to remove scratches from the screen
- 1.5.13 Apple iPad: How to prepare your device for repair service
- 1.5.14 Apple iPad: How to restore it to factory settings
- 1.5.15 Apple iPad: How to connect your iPad to iTunes when it is disabled
- 1.5.16 Apple iPad: How to have your iPad replaced by Apple
- 1.5.17 Apple iPad: Screen Repair Costs and FAQs
- 1.5.18 Related
Apple iPad: How to prepare your device for repair service
Protect your data before you send out your iPad for repair or replacement. Here’s how you do it right.
Get your iPhone, iPad, or iPod touch ready for service
To protect your information and save time, follow these steps before you get service for your device.
Before you bring in your device
Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. If your device won’t turn on or respond, finish as many steps as possible:
-
Back up your iOS device.
-
Have your Apple ID password ready. For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone.*
-
Bring your sales receipt (if possible), in case your service requires proof of purchase.
-
Bring your device and any accessories that you need help with.
-
Bring a form of personal identification, like a driver’s license, passport, or other government-issued ID.
-
If you haven’t already, call to check whether you need an appointment before you go to a service location. For example, schedule a Genius Bar reservation before you go to an Apple Store.
Before you send your device
Follow these steps before you send your device in for repair or replacement. If it won’t turn on or respond, finish as many steps as possible:
-
If you need to send in an iPhone that’s paired with an Apple Watch, unpair your devices. When you unpair, your iPhone will create a new backup of your Apple Watch. You can use the backup to restore your Apple Watch when your iPhone returns from service.
-
Back up your iOS device.
-
Go to Settings > Messages and turn off iMessage.
-
Erase your device. Go to Settings > General > Reset > Erase All Content and Settings. If asked, enter your passcode and Apple ID password. If you can’t erase your device because it won’t power on or isn’t responding, you can erase it from iCloud.com. Learn how.
-
Make sure that Activation Lock is disabled.
-
Remove any SIM card, case, or screen protector from your device and keep your cable and charger.
Now your device is ready to send. If you arranged a repair request, you should have received instructions for how to mail in your device. If you didn’t get instructions or you haven’t set up a repair request, contact Apple Support.
SYDNEY CBD REPAIR CENTRE IS OPEN 6 DAYS A WEEK
Weekdays: 10am – 6pm
Saturday: 10am – 6pm
Sunday : Closed
After Business Hours, By Appointment only.
CALL 8011 4119 or 043 777 4119
ask@SydneyCBDrepairCentre.com.au
More Content to fix your iPad Problems
-
Apple iPad: Should you jailbreak or not
-
Apple iPad: How to connect it to a car stereo
-
Apple iPad: What to do if you can’t connect a bluetooth accessory
-
Apple iPad: How to connect to internet without Wi-Fi
-
Apple iPad: How to make your iPad into a graphics tablet
-
Apple iPad: How to sketch on notes using an iPad
-
Apple iPad: What to do to a frozen iPad
-
Apple iPad: How to have your cracked iPad screen fixed
-
Apple iPad: How to clear cache on an iPad
-
Apple iPad: 5 Tips to Recharge your iPad Faster
-
Apple iPad: Why it can’t connect to the internet
-
Apple iPad: How to remove scratches from the screen
-
Apple iPad: How to prepare your device for repair service
-
Apple iPad: How to restore it to factory settings
-
Apple iPad: How to connect your iPad to iTunes when it is disabled
-
Apple iPad: How to have your iPad replaced by Apple
-
Apple iPad: Screen Repair Costs and FAQs