Apple iPod: How to unlock disabled iPod Touch using iTunes

Connect your iPod to your computer. If your iPod is disabled, the only way to unlock it is to completely erase and reset it. If you have a backup, you’ll be able to restore it, otherwise you’ll lose all of your data. There is no way to unlock a disabled iPod unless you use the correct passcode or you erase it.

Open iTunes and select your iPod. You should see your iPod listed at the top of the screen.

Click “Back Up Now” to create a backup of your iPod. This will allow you to restore your data after you reset your iPod.

• Make sure “This Computer” is selected to create a complete local backup.

Click “Restore iPod” to begin the reset process. This will likely take a few minutes to complete. Once the reset process is complete, you’ll be taken through the iPod’s initial setup process.

Select “Restore from iTunes backup” during the setup process. This will load the backup that you created so that all of your data is restored.