**Meeting Takeaways: Stories from SEAO: Bringing Everyday Epic to Life with Galaxy AI**
1. **Introduction of Galaxy AI**: The region has seen the successful introduction of Galaxy AI features such as Circle to Search, Chat Assist, and Generative Edit.
2. **Employee Experiences**: Samsung employees from Southeast Asia and Oceania shared personal testimonials on the impact of Galaxy AI on their daily routines.
3. **Positive Transformations**: Employees highlighted how Galaxy AI has made tasks easier and more engaging, boosting productivity and igniting creativity.
4. **Favorite Features**: The team identified specific AI features that they found most beneficial in their everyday work.
5. **Future Considerations**: An important note was mentioned that fees may apply to certain AI features starting at the end of 2025.
6. **Source**: Insights were shared via Samsung Newsroom Australia on December 27, 2024.
Summary of Stories from SEAO: Bringing Everyday Epic to Life with Galaxy AI
Since the introduction of Galaxy AI[1], features such as Circle to Search, Chat Assist, and Generative Edit have proved popular in this region. In this story, hear from Samsung employees from across Southeast Asia and Oceania as they share their personal experiences with Galaxy AI and how it has transformed their daily routines, making tasks easier and more engaging. From boosting productivity to igniting creativity, our team highlights their favorite Galaxy AI features and how they bring everyday epic moments to life.
[1] Fees may apply to certain AI Features at the end of 2025.
### Meeting Takeaways: How to Ace Your Internship with Galaxy AI
1. **Target Audience**: The session is aimed at individuals starting internships or those looking to enhance their efficiency at work.
2. **Galaxy AI Features**: Emphasized the functionality of Galaxy AI on Galaxy S24 FE and Galaxy Tab S10 Ultra, which includes:
– Instant summaries of information.
– Creation of original artwork.
– Ability to decipher recordings.
3. **Case Study**: Follow the journey of an intern named Rae, showcasing how she utilizes Galaxy AI tools to excel in her internship.
4. **Outcome**: The goal is to impress supervisors and improve overall work performance using innovative AI technology.
5. **Important Notice**: Certain AI features may incur fees starting at the end of 2025.
6. **Source**: Information was provided via Samsung Newsroom Australia on December 23, 2024.
### Action Items:
– Explore the Galaxy AI features mentioned.
– Identify specific ways to integrate these tools into daily tasks to improve productivity.
– Keep in mind the potential fees for advanced features when planning usage.
Summary of How to Ace Your Internship with Galaxy AI
Calling all who are embarking on internships or looking to be more efficient at work – are you looking to impress your boss? Discover how Galaxy AI[1] on the Galaxy S24 FE and Galaxy Tab S10 Ultra can help to enhance your workflow, streamline your communication and increase your efficiency at work.
Follow Rae, an intern, as she uses her personal Galaxy AI assistants to generate instant summaries, create original artwork and decipher recordings, to become an outstanding intern!
[1] Fees may apply to certain AI Features at the end of 2025.
Here are the key takeaways from the meeting notes regarding Samsung’s recent awards:
1. **CES® 2025 Innovation Awards**:
– Samsung Electronics has received multiple recognitions in the CES® 2025 Innovation Awards by the Consumer Technology Association (CTA), including four “Best of Innovation” awards.
2. **Focus on AI**:
– Samsung’s innovations emphasize AI integration, advancing connectivity, customization, and convenience across various smart devices, including smartphones, tablets, home appliances, and wearables.
3. **Visual Display Business Recognition**:
– The Samsung Visual Display Business garnered 16 awards, with three winning “Best of Innovation,” particularly highlighting advancements in OLED TVs and AI features that enhance user experience.
4. **Galaxy Buds3 Pro**:
– Awarded Best of Innovation in Headphones & Personal Audio for premium sound and features like adaptive noise control and real-time translation via Galaxy AI.
5. **Highlighted Innovations**:
– **Galaxy AI**: Introduced for mobile editing and content creation, showcasing tools like ProVisual Engine for photo refinement.
– **Galaxy Z Fold6**: Noted for its portability and advanced gaming features, optimized for productivity with AI tools.
– **Galaxy Tab S10 Series**: First AI-focused tablet series, offering enhanced processing power and compatibility with advanced S Pen features.
– **Galaxy Watch7**: Focused on wellness with personalized health features and stylish design options.
– **10.7Gbps LPDDR5X DRAM**: The fastest in the industry, optimized for next-gen AI applications in mobile devices.
– **Exynos W1000**: A processor designed for wearables, enhancing app performance and user experience.
– **All Lenses on Prism (ALoP)**: An innovative camera solution aimed at improving image quality while providing sleek design.
6. **CES® 2025 Event**:
– Samsung’s AI-powered products will be showcased at CES® 2025 in Las Vegas from January 7-10, with a focus on sustainability and accessibility in technology.
These points encapsulate Samsung’s commitment to technological innovation and its significant achievements recognized by the CES Innovation Awards.
Summary of Samsung’s AI-Powered Innovations Honoured by Consumer Technology Association
Samsung Electronics Co., Ltd., a global leader in technology, today announced that its newest products and services have been recognised by the prestigious CES® 2025 Innovation Awards, including four “Best of Innovation” winners, from the Consumer Technology Association (CTA)®. These recognitions come two months ahead of CES® 2025 — the world’s largest and most influential technology event — and they highlight Samsung’s relentless commitment to pushing boundaries in consumer technology. With pioneering advancements in AI, design and inclusive user experiences, Samsung continues to set new benchmarks for the Consumer Electronics industry.
The CES Innovation Awards program is an annual competition that honours outstanding design and engineering in consumer technology, recognising top innovations across multiple categories and distinguishing the highest-rated in each field. For Samsung, these awards also underscore the company’s broader vision for AI-enabled connectivity, customisation, and convenience across its ecosystem of powerful smart devices — from smartphones and tablets, to home appliances, TVs, wearables, software, services, and more — as well as semiconductor solutions which are unlocking limitless possibilities for the future.
In particular, the Samsung Visual Display Business earned 16 innovation awards with three Best of Innovation winners. This includes honours for several Samsung screens, such as the latest flagship OLED TV. Plus, Samsung received recognition for outstanding AI features designed to make your day simpler, more dynamic and more connected than ever before. The Digital Appliances (DA) Business was also recognised for its home-centered innovation, winning multiple awards for products that elevate the user experience by comprehensively boosting convenience.
Attendees of CES® 2025 in Las Vegas from Jan. 7-10 will be able to see Samsung’s full lineup of AI-powered smart products, which have been reimagined to shape a more sustainable and accessible world, bridging the best of tech and lifestyle.
Galaxy Buds3 Pro Takes Home Best of Innovation Award for Headphones & Personal Audio
The Galaxy Buds3 Pro was named the Best of Innovation winner in Headphones & Personal Audio for its premium sound, adaptive noise control, and sleek appearance. As a whole, the Galaxy Buds3 series was designed to deliver premium audio experiences with a new computational approach while still ensuring a comfortable fit. The Galaxy Buds3 Pro series incorporates Galaxy AI, allowing users to listen to lectures or speeches translated directly through their Galaxy Buds, helping to remove language and communication barriers — all without the need for a screen.
Highlighted CES 2025 Innovation Award Honourees
Galaxy AI for Imaging – Samsung is integrating AI across all its connected technologies, starting with Galaxy AI on mobile devices to deliver real and innovative benefits to users such as powerful mobile editing and creativity tools. For example, ProVisual Engine, a comprehensive suite of AI-powered tools, transforms the way users capture and edit content, allowing them to instantly and effortlessly refine a photo with automatic recommendations like Edit Suggestion or Generative Edit. These capabilities showcase Samsung’s focus on creating inclusive and meaningful experiences for people.
Galaxy Z Fold6 for Gaming & eSports – The Galaxy Z Fold6, the slimmest, lightest, and most durable Galaxy Z series foldable ever, is optimised for portability while bringing powerful performance thanks to the most advanced Snapdragon mobile processor and an upgraded cooling system. It also offers a range of Galaxy AI-powered features and tools for communication, and creativity that maximise the benefits of the large screen and significantly enhances productivity.
Galaxy Tab S10 Series for Computer Hardware & Components – This is Samsung’s first tablet series to be purposefully built for AI. The premium hardware includes 14.6-inch and 12.4-inch Dynamic AMOLED 2X displays — the ideal canvas for the intuitive S Pen bundled with both models. [1]. This improved processing power enables faster and more responsive AI features. These features are now easily accessible with written prompts using the new Galaxy AI Key[2] on compatible Book Cover Keyboards[3], which can be customised to open the user’s AI assistant of choice.
Galaxy Watch7 for Fashion Tech – The Galaxy Watch7 is designed to boost everyday wellness by offering personalised workouts and preventative health monitoring features. Additionally, Galaxy Watch7 allows users to express their style with an array of stylish watch bands and various watch face options.
10.7Gbps LPDDR5X DRAM for Mobile Devices, Accessories & Apps – Samsung has developed the first 12nm-class LPDDR5X DRAM supporting the industry’s fastest speed of up to 10.7 gigabits-per-second (Gbps). With its high performance and industry’s smallest chip size, the LPDDR5X is optimised for next-generation on-device AI applications.
Exynos W1000 for Fashion Tech – Designed for smartwatches and wearables, the Exynos W1000 processor runs demanding applications smoothly and delivers vivid 3D graphics with its dedicated GPU. It enhances user experience with faster app loading and an always-on display.
All Lenses on Prism (ALoP) for Imaging – Samsung’s All Lenses on Prism (ALoP) is a next-generation telephoto camera solution that places lenses directly on the prism, enhancing brightness and reducing noise. This innovative design also reduces the camera bump, allowing for a sleeker, more aesthetic design.
[1] The enhanced performance figures are based on a comparison of Galaxy Tab S10 Ultra to Tab S9 Ultra. When comparing Tab S10+ to Tab S9+, the CPU performance is 16% improved, GPU is 27% improved, and NPU is 13% improved.
[2] AI key function available on Galaxy Tab S10 Series and Tab S9 Series models with One UI 7.0 or later (sold separately).
[3] Keyboard only compatible with Galaxy Tab S10 Series, Tab S9 Series, Tab S9 FE Series models with One UI 6.1.1. or later.
### Meeting Takeaways: Galaxy S24 Ultra Camera Capabilities
**Overview:**
The Samsung Galaxy S24 Ultra revolutionizes photography with advanced features that allow users to capture professional-quality images and videos, making pro-grade photography accessible to everyone.
#### Key Features:
1. **Everyday Photography:**
– High-resolution 200MP wide-angle and 50MP telephoto cameras.
– Enhanced low-light performance via adaptive pixel sensors with tetra squared pixel binning.
– **Quad Tele System**: Delivers optical-quality images at various magnifications (2x, 3x, 5x, 10x).
– **AI Zoom**: Restores details for clear images even at up to 100x zoom.
2. **Night Photography (Nightography):**
– Advanced low-light capabilities with improved sensors and algorithms.
– Optimized for reducing noise without the need for a tripod.
– Enhanced optical image stabilization (OIS) for clearer shots.
3. **Video Capabilities (Cinema Pro):**
– Shoots in 4K at 120fps and 8K at 30fps, suitable for high-resolution viewing.
– **Portrait Video Mode**: Uses AI to create a cinematic effect by separating the subject from the background.
4. **Editing Features:**
– **Galaxy AI** simplifies the editing process with features like:
– **Edit Suggestion**: Identifies and suggests fixes for issues in images.
– **Generative Edit**: Allows repositioning of subjects within photos while blending backgrounds seamlessly.
5. **Social Integration:**
– **Super HDR** capabilities for social media platforms like Instagram, providing lifelike images without extensive post-processing.
### Conclusion:
The Galaxy S24 Ultra empowers users with advanced photography tools, AI enhancements, diverse shooting modes, and seamless integration with social media, enabling anyone to become a photography pro without professional experience or equipment.
Summary of Truly Pro: How the Galaxy S24 Ultra Unleashes Your Inner Photographer
Pro-grade photos are no longer reserved for professional photographers with big cameras and even bigger lenses. That’s because using a Samsung Galaxy S24 Ultra feels like having a photographer’s studio right in your pocket. With its cutting-edge camera hardware powered by the ProVisual Engine — Galaxy’s suite of AI-enhanced imaging tools — it was engineered to deliver exceptional image quality on the move. Whether you’re shooting in challenging conditions or editing on the go, the Galaxy S24 Ultra is all you need to create studio-quality content.
Here are several ways the Samsung Galaxy S24 Ultra lets anyone feel like a true photography pro.
Everyday Pro
A true pro photographer has the power to capture the magic in any situation and the intelligence to turn any moment into a masterpiece. That’s what the Galaxy S24 Ultra enables, with a high-resolution camera and a wide range of shooting modes, so you don’t need profound experience.
The 200MP wide-angle and 50MP telephoto cameras: You can take high-resolution images in bright conditions, and when it’s darker, the adaptive pixel sensors with improved up to tetra squared pixel binning technology enhance the brightness and details. Now, you have the freedom to decide the type of photo you want to take, with no need for a full-scale professional lighting setup.
Quad Tele System: Professional photographers rely on bulky telephoto lenses to capture stunning shots from great distances. But with the Galaxy S24 Ultra, you can achieve the same impressive results right from your pocket. Its popular Quad Tele System delivers optical-quality images at 2x, 3x, 5x, and 10x magnifications.
AI Zoom[1]: This technology ensures clearer, sharper shots, especially when zooming between 2x, 3x, 5x and 10x or beyond 10x. The details can be restored for crisp images — even at an astounding 100x.
This marks a new era for concert photos and videos, where anyone can take pride in their zoom shots. Even from a distance, you’ll shoot like a pro.
Nighttime Pro
Capturing nighttime moments with loved ones can be challenging for most, as the lack of light often makes it difficult to do the scene justice. True pros know that mastering the art of light is essential, and with the Galaxy S24 Ultra, you too can make the night your ally.
Nightography[2] naturally enhances details and brightness in low-light conditions, making those elusive nighttime shots easier to capture than ever before. Equipped with advanced sensors, optimised pixels, precise shutter speed and enhanced stabilisation capabilities, the Galaxy S24 Ultra was engineered for the dark.
Advanced algorithms on both front and rear cameras reduce noise, a common problem in low-light environments. While professionals have traditionally relied on tripods to steady their shots at night, the Galaxy S24 Ultra eliminates that need.
AI analyses gyro data to distinguish between your movements and those of your subject.
Wider optical image stabilisation (OIS) angles: This allows enhanced hand-shake compensation to ensure clearer, faster shots from any distance.
Improved image signal processing (ISP): This analyses segments of an image to understand what’s going on in the scene so it can apply sophisticated editing and fine-tune specific aspects of the image such as sharpness, skin tone and noise reduction while also enhancing details. When recording videos, both front and rear cameras are equipped with a dedicated ISP block for noise reduction in poor lighting conditions.
Now, you can leave the tripod at home and still capture stunning nighttime photos like a pro.
Cinema Pro
Visually stunning movies traditionally required a crew to produce, but now the Galaxy S24 Ultra puts that cinematic power in your hands. Now anyone can produce captivating, pro-grade videos without a Hollywood-sized budget.
Pros know that shooting in high resolution allows their content to shine on any screen, no matter the size.
Video recording in 4K at 120fps and 8K at 30fps: The Galaxy S24 Ultra opens up new possibilities by recording high-resolution videos in 8K or super smooth 120fps videos in 4K. Everything you shoot will be ready for the big screen.
But a true professional filming experience goes beyond just shooting in high resolution. It’s also about capturing every detail and bringing creative visions to life.
Portrait Video mode with AI Stereo Video Bokeh harnesses AI to blend data from two cameras. This creates a clear separation between the foreground and background, allowing your subject to truly stand out.
Editing Pro
Capturing brilliant photos and videos is only step one. Most professionals will tell you that the magic truly happens in post-production, where the finishing touches can elevate your work to the next level.
While professionals might spend hours perfecting a single shot in editing, Galaxy AI on the Galaxy S24 Ultra simplifies the process without sacrificing quality.
Edit Suggestion[3]: Galaxy AI automatically identifies potential issues in an image, such as unwanted reflections or shadows, and suggests suitable
Generative Edit: This allows you to reposition people or objects within a photo and fill in the space where they originally were with a perfectly blended background.
Editing has never been easier. With the Galaxy S24 Ultra, achieving a polished, professional look is within everyone’s reach.
Social Pro
The last step of the creative process is sharing, and professionals often turn to numerous apps to make the most of their photos and videos before posting them on social media platforms. That’s because social media apps don’t fully utilise the native camera app’s capabilities. That changes with the Galaxy S24 Ultra, which integrates the ProVisual Engine into Instagram.
Super HDR (high dynamic range): In the Instagram app on Galaxy S24 Ultra, you can directly shoot photos and videos in HDR for a more lifelike range of brightness, contrast and color.
That means social-ready shots without the need for hours of post-processing. Now that’s better than pro.
To read more about the Galaxy S24 Ultra’s class-leading camera capabilities, please see here:
[1] *30X Space Zoom includes 3x optical zoom and 30x digital zoom with Super Resolution technology. Zoom distances past 3x zoom may express some image deterioration.
**AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
[2] Results may vary depending on lighting conditions. Subject must be steady, any small movement can lead to blurry photos.
[3] Samsung Account may be required to use certain AI Photo Assist features. Edit Suggestion is compatible with JPG, PNG. GIF and MP4 formats. Edit results may vary depending on the photography or filming condition. Images generated by the Live Effect feature will be saved in MP4 format. Editing with Generative Edit results in a resized photo up to 12MP. Editing with Portrait Studio results in a resized photo up to 9MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. Accuracy of results is not guaranteed.
### Meeting Takeaways: The Next Level AI Companion
1. **Launch of One UI 7 Beta:**
– Introduced the first AI-integrated operating system designed to enhance mobile user experiences through significant personalization.
2. **Focus on Privacy:**
– Galaxy emphasizes a privacy-first approach in AI personalisation, ensuring mobile AI understands user needs without compromising personal information security.
3. **Personal Data Engine:**
– New privacy feature providing on-device, cross-app personal data protection.
– Utilizes Knox Vault for secure storage and management of personal data with an encryption key.
– Incorporates post-quantum cryptography to protect data from potential quantum computing threats.
4. **Introduction of Now Bar:**
– A new feature that integrates commonly used apps and personal actions directly on the lock screen.
– Enhances user experience by offering actionable insights, reminders, and relevant information based on user activities.
5. **Practical Use Cases:**
– Example scenario highlights AI’s ability to assist during travel planning, such as notifying users when to leave for the airport and creating quick-access app folders.
6. **Personalized Recommendations:**
– Galaxy AI will provide daily tips and recommendations tailored to individual users, enhancing both productivity and leisure.
7. **Application and Availability:**
– The One UI 7 beta was initially available for Galaxy S24 series devices in several countries and can be accessed via Samsung Members.
8. **Feature Requirements:**
– Certain AI features may incur fees in the future, with some requiring a Samsung and Google account for full functionality.
The overall message was that Galaxy is committed to evolving mobile AI capabilities while prioritizing user privacy and enhancing everyday user experiences.
Summary of The First Step towards the Next Level AI Companion
Imagine having less stress and more time. Picture getting the help you need before you have to ask. In the era of mobile AI, the freedom to focus on what matters most to you isn’t a dream, it’s a reality – and it’s coming soon to Galaxy.
A few weeks ago, we launched the One UI 7 beta program[1]. It marked the start of a new era with the first AI-integrated operating system, a true AI platform that vastly improves mobile experiences for users through unprecedented personalisation.
Galaxy’s approach to AI personalisation, from our launch of the first AI-powered smartphone to our continuous innovation of on-device AI, is to never compromise on privacy. We know you want the benefits of a mobile AI that truly understands you. You want a phone, tailored to your lifestyle, that adds to what you can do while removing everyday barriers – all with minimised risk of personal information being misused.
In anticipation of the next standard-setting Galaxy S series smartphones, we’re giving Galaxy users greater peace of mind alongside greater personalisation. That’s why we’ve created the Personal Data Engine, a powerful privacy advancement that ensures on-device, cross-app personal data protection.
Personalised data is stored in a secure space, carefully safeguarded by an encryption key that’s managed by Knox Vault. That’s the same trusted platform used to secure the most sensitive information on your smartphone, such as your biometric data. As an added layer of protection, post-quantum cryptography future-proofs the security of your data against rising quantum computing threats.
[Image created for illustrative purposes only]
On this fortified foundation of privacy, we’re opening up more possibilities for mobile experiences tailored to your life, only with Galaxy.
One defining element of One UI 7 is Now Bar, which gives personalisation a new meaning by seamlessly integrating your everyday actions and most-used apps into your lock screen. It’s where you’ll be able to control your entertainment, time your next ‘personal best’ workout, get directions to your next meeting, or start communicating in other languages.
Now Bar will be an access point for the most comprehensively insightful experiences ever on Galaxy. Now your phone won’t just ping you, it will help power your lifestyle.
Imagine you’re packing for a trip from Seoul, Korea, to San Jose, California. While you get ready, your phone offers a prompt to create a folder of your most commonly used apps for quicker access. To help make sure you don’t miss your flight, it lets you know when it’s time to leave for the airport. It can even provide a curated travel playlist to set the mood for your long flight.
With a single swipe, you can access the weather forecast – no need to search or check various apps. Throughout your trip, you capture the magic of each moment on your phone, and as each day winds down, it helps you relive the highlights.
Morning and night, Galaxy AI[2] will help keep you both informed and inspired with actionable tips and recommendations[3] uniquely tailored to your life. Game-changing personalisation with privacy you can trust. This is the next evolution of Galaxy AI.
[1] The One UI 7 beta program was first available for Galaxy S24 series devices in Germany, India, Korea, Poland, the UK, and the US, from December 5. Galaxy S24 series users can apply to join the beta program via Samsung Members.
[2] Fees may apply to certain AI Features at the end of 2025.Certain Galaxy AI features requires Samsung and Google Account. Internet connection may be required to use some features.
[3] Some features may require Samsung Account login. Service availability may vary by country, language, device model, apps. Now Brief can be switched on and off, and configured, in your phone’s Settings.
– **Event**: Samsung Press Conference at CES 2025
– **Date**: January 6, 2025
– **Time**: 2:00 p.m. local time (5:00 p.m. EST)
– **Location**: Mandalay Bay Ballroom, South Convention Center, Mandalay Bay Hotel, Las Vegas, NV
– **Theme**: ‘AI for All: Everyday, Everywhere’
– **Key Speaker**: Jong-Hee (JH) Han, Vice Chairman, CEO, and Head of Samsung’s DX Division
– **Live Stream**: The event will be streamed live on Samsung Newsroom Australia.
– **Updates**: Further updates will be available on Samsung Newsroom leading up to CES 2025.
### Action Items
– Monitor Samsung Newsroom for additional details and updates prior to the event.
Summary of [Invitation] Samsung Press Conference at CES 2025 ‘AI for All: Everyday, Everywhere’
Samsung Electronics will hold a press conference on January 6, a day before exhibitions open for CES 2025 in Las Vegas, NV.
The event is scheduled to begin at 2:00 p.m. local time (5:00 p.m. EST) at the Mandalay Bay Ballroom, South Convention Center, Mandalay Bay Hotel. Jong-Hee (JH) Han, Vice Chairman, CEO and Head of Samsung’s DX (Device eXperience) Division, will open the press conference, introducing the theme of ‘AI for All: Everyday, Everywhere.’
The press conference will be streamed live onSamsung Newsroom Australia. Until then, stay tuned to Samsung Newsroom for more updates on the company’s plans for CES 2025.
### Meeting Takeaways: Samsung Customer Service Store Opening
– **Location**: Samsung’s first Customer Service Store is now open at Macquarie Centre, Sydney, NSW.
– **Purpose**: The store aims to enhance customer experience by showcasing Samsung’s latest technology and providing high-quality customer service.
– **Key Features**:
– **Immersive Experience**: Designed to redefine shopping and service expectations, offering a space that encourages customer engagement.
– **Personalized Service**: Focus on addressing customer needs through consultation lounges equipped with advanced diagnostic tools for troubleshooting and support.
– **Self-Discovery Zones**: Allow customers to explore the diverse Samsung connected ecosystem.
– **Additional Services**: Offsite repairs to minimize device downtime, supported by an authorized service center to ensure a smooth customer experience.
– **Management Statement**: Muneeb Ekhlaque, Head of Customer Service, emphasized the store’s commitment to empathy, innovation, and personalized service.
– **Brand Trust**: Samsung is recognized as Australia’s most trusted consumer products brand (Roy Morgan, December 2024).
Summary of Samsung opens inaugural Customer Service Store
Samsung Electronics Co., Ltd. today announce the opening of its inaugural Samsung Customer Service Store in Macquarie Centre, Sydney, NSW. The facility aims to showcase the latest technology and innovations from Samsung, providing an immersive shopping experience, alongside unparalleled customer service.
Muneeb Ekhlaque, Head of Customer Service at Samsung Electronics Australia said “We’re thrilled to evolve our customers’ experience through an innovative, new space which redefines our approach to care and service. At Samsung, we understand the value Australians place on their technology and products, and with our new Customer Service Store in Macquarie Centre, we hope to elevate customers’ shopping and service expectations. Anchored in empathy, discovery and innovation, our concept store addresses customers’ needs for personalised service, to both support with decision making, as well as trouble-shooting.
Considered Australia’s most trusted consumer products brand (Roy Morgan, December 2024), Samsung is committed to delivering exceptional products and customer service. The new concept store showcases a snapshot of the diverse, Samsung connected ecosystem, across self-discovery zones. Customer centricity is at the core, with consultation lounges equipped with advanced diagnostic tools to troubleshoot and provide timely complementary care and support as needed. To minimise device downtime, offsite repairs will be offered to customers, and backed by an authorised service centre, focused to provide a seamless customer journey with Samsung.
The Samsung Customer Service Store in Macquarie Centre is located on Level 4 of the Centre, at Herring Road &, Waterloo Rd, Macquarie Park, NSW.
### Meeting Takeaways: Samsung’s 2024 Solve for Tomorrow Competition
**Overview:**
– Samsung Electronics Australia announced the winners of the 2024 Solve for Tomorrow competition, aimed at young Australians (ages 14-24) to develop innovative solutions for real-world issues using STEM skills.
**Major Winners:**
1. **Exam Insights**
– Founders: Bradley Cox and Jason Zhong
– Age: 19
– Location: Queensland
– **Mission:** Create a question bank for classrooms using existing resources to centralize past exam papers for Year 12 QLD students.
– **Impact:** Over 22,000 users benefited from the platform.
– **Prize:** $10,000 to enhance the platform and expand its reach across Australia.
– **Quote:** Emphasized the importance of STEM, encouraging young Australians to focus on how their skills can help others.
2. **STEM Sisterhood**
– Founder: Keziah Furnell
– Age: 22
– Location: Queensland
– **Mission:** Promote STEM participation among girls and women through workshops, particularly in regional areas.
– **Prize:** $5,000 for developing workshops and acquiring scientific equipment.
– **Quote:** Advocated for recognizing the importance of play in fostering STEM interest among girls, urging young Australians to pursue their ideas.
3. **Enlight**
– Founder: Shuwei Guo
– Age: 16
– Location: Sydney
– **Mission:** Develop a personalized, free, and AI-powered education platform that gamifies learning and tailors it to individual students.
– **Prize:** $5,000 to establish a pilot program and refine the platform based on user feedback.
– **Quote:** Highlighted the significance of creating engaging educational content to combat educational inequality.
**Additional Prizes:**
– Each winner received a Samsung productivity pack, including a Galaxy Z Flip5, a Smart Monitor M70D, and Galaxy Buds2.
**Judges’ Insights:**
– Brett Turnbull (Samsung) praised the creativity and purpose-driven mindset of participants.
– Dr. Kirsten Banks (STEM advocate) expressed excitement about the innovative solutions presented by young Australians.
**Competition Structure:**
– Participants submitted a 400-word proposal, attended a Design Thinking Workshop, and produced a video pitch.
– Judges evaluated submissions based on STEM application, creativity, feasibility, relevance, and presentation.
**Impact:**
– Since its launch in 2021, the Solve for Tomorrow competition has empowered numerous young innovators and fostered interest in STEM careers.
Summary of New software platform to support students and educators with exam preparation wins Samsung’s 2024 Solve for Tomorrow competition
Samsung Electronics Australia has today announced the winners of its 2024 Solve for Tomorrow competition. The nationwide program invites young Australians aged 14-24 years to develop innovative solutions for real-world issues they’re passionate about, using STEM skills, creativity, critical thinking and collaborative teamwork to bring these to life.
Solve for Tomorrow 2024 Major Winners – Exam Insights – Jason Zhong, Bradley Cox
Queensland-based 19-year-old, Bradley Cox, has taken out the top prize. His start-up, Exam Insights, is on a mission to provide a question bank in every classroom, built from resources students and teachers already have. Launched in late 2023, the platform centralised past exam papers into highly accessible question banks specifically for Year 12 QLD external exams, making them accessible and useful for students and educators.
After seeing the platform benefit over 22,000 users across Queensland, Brad and his co-founder, Jason Zhong, soon realised they hadn’t just solved their own problem—they’d created a solution with far-reaching potential. They expanded Exam Insights into a tool that could help anyone organise and align their own resources, reducing workloads for educators and simplifying study for students.
As the major prize winner, Brad has won $10,000 to put towards enhancing the platform with new features and services, expanding across Australia and supporting new, strategic partnerships.
Brad said, “What began as a tool to solve our own problem quickly grew into a platform designed to empower classrooms everywhere. Being selected as the winner of Samsung’s Solve for Tomorrow competition is an incredible honour and validation of our work and impact on students and educators alike. STEM is an incredible field where curiosity and creativity come together to create solutions that matter. To young Aussies interested in studying STEM, I say start small, learn as you go, and don’t be afraid to fail—it’s all part of the process. Most importantly, focus on how your skills can help others. That’s where the real impact lies, and that’s what makes the journey worthwhile.”
Queensland-based 22-year-old, Keziah Furnell has been awarded the ‘Runner-Up 19-24’ prize with her business, STEM Sisterhood which is aimed at fostering greater participation in STEM for girls and women via a series of workshops exploring different STEM fields, problem solving and collaboration – with a particular focus on accessing girls and women in regional areas. As the prize winner in this category, Keziah has been awarded $5,000 to go towards developing a new range of workshops that will expand into more regional towns, purchase further scientific equipment for the workshops, and enable further engagement with female STEM experts to host the workshops and connect and collaborate with students.
Keziah said, “I was inspired to tackle the issue of underrepresentation of regional and public-school female STEM students when I walked into my first university engineering lecture and discovered only 12 women out of 120 students. I wanted to make girls see from a young age that the ‘play’ they engage in is science that has real scientific pathways. My workshops focus on exploring chemistry through the wonderful world of bath bombs or kitchen chemistry. I am so grateful to be chosen as a recipient of the Samsung Solve for Tomorrow competition and would advise any young Australians interested in studying STEM to go for it – your ideas are valid and important, and anyone has the capacity to change the world.”
Solve for Tomorrow 2024 Runner up 14-18 – Enlight – Shuwei Guo
Sydney-based 16-year-old, Shuwei Guo is the minor winner within the 14-18 year-old category with his personalised education platform concept, Enlight – an innovative, free and AI-powered short-form platform designed to make learning addictive by tailoring education to each individual’s knowledge level, learning type (e.g. visual learning vs. kinaesthetic) by harnessing specific nomenclature and proprietary AI models to gamify traditional education.
The $5,000 prize money will go towards establishing a pilot program within local schools, libraries and community centres, as well as working with educators to refine the platform and establishing a volunteer program of tech-savvy individuals to assist those using the platform.
Shuwei said, “I was inspired to tackle educational inequality after seeing firsthand how limited access to quality learning resources can impact students from disadvantaged backgrounds. Something imperative to my design and iteration processes was making a product that you and your friends would genuinely and consistently use – not ‘just’ another mediocre GPT wrapper. My formative experiences as a student taught me examples of how much personalised, engaging educational content can have a poignant impact in helping students reach their full potential, and I’m grateful to Samsung for the opportunity to showcase how technology can be used to create positive change in our communities.”
In addition to the prize money, each of the three winners have received a Samsung productivity pack that includes a Samsung Galaxy Z Flip5 5G/Galaxy A55 5G, 32″ Smart Monitor M70D UHD, and Galaxy Buds2.
Brett Turnbull, Director of Corporate Marketing at Samsung Electronics Australia, and judge on the panel for Solve for Tomorrow 2024 said, “At Samsung, we’re dedicated to empowering young Australians to turn their innovative ideas into impactful solutions. This year’s entries showcased the remarkable creativity and purpose-driven mindset of this generation, with participants tackling a diverse range of issues with passion and ingenuity. It’s inspiring to see the potential of STEM in helping develop meaningful change and shape a better future for all.”
Dr Kirsten Banks, Astrophysicist, STEM advocate and Solve for Tomorrow 2024 ambassador said, “I’m continually inspired by the ingenuity and passion of young Australians, and it was exciting to see that firsthand in the submissions. The Solve for Tomorrow 2024 entries demonstrate the power of STEM to address real-world challenges, and the innovative solutions shared make me excited to see what comes next from these bright and curious minds.”
To participate in Solve for Tomorrow, young Australians aged 14-24 years needed to submit a 400-word proposal outlining the issue facing their community and how they would use STEM to solve it, attend a Design Thinking Workshop, and then submit a final video pitch proposal. A panel of judges reviewed the proposals and selected the winners based on a scoring system analysing their STEM application, creativity, feasibility, relevancy and presentation.
The Samsung Solve for Tomorrow competition has been empowering young innovators since launching in Australia in 2021; reaching hundreds of students and fostering their passion for STEM while encouraging them to pursue careers in the industry.
**Meeting Takeaways: Samsung One UI 7 Beta Release**
1. **Launch Announcement:**
– Samsung has initiated the public release of the One UI 7 beta program, which showcases advanced AI features and aims to enhance user experience through personalization and intuitive controls.
2. **Enhanced AI Features:**
– Introduction of advanced writing assist tools integrated within the AI OS, allowing users to manage text without switching applications. Features include content summarization, spelling and grammar checks, and automatic formatting of notes.
– Upgraded call features include automatic transcription of recorded calls in 29 languages, enabling users to refer back to calls without manual note-taking.
3. **User Interface and Design:**
– A new notification system, the Now Bar, facilitates easy access to important activities on the lock screen, enhancing user interaction while minimizing the need to unlock the device.
– The design is bold and emotive, aiming to reduce visual clutter and enhance user engagement through streamlined and cohesive experiences.
4. **Camera User Experience:**
– The camera user experience has been redesigned for easier access to advanced settings and improved navigation of camera controls.
– Pro and Pro video modes feature simplified manual settings and new zoom control options for smoother video transitions.
5. **Gradual Update Rollout:**
– The official release of One UI 7 will begin with the upcoming Galaxy S series devices in Q1 2025, with plans to extend to other Galaxy devices following its initial launch.
6. **Beta Program Availability:**
– The One UI 7 beta program will commence on December 5, 2024, for Galaxy S24 users in specific regions (Germany, India, Korea, Poland, the UK, and the U.S.). Interested users can apply through Samsung Members.
7. **Support for Multiple Languages:**
– The program supports call transcription in 29 languages, catering to a diverse user base across various regions.
This release signifies Samsung’s commitment to enhancing mobile AI experiences, focusing on user customization and intuitive design.
Summary of Samsung One UI 7 Beta Starts to Roll Out Showcasing the Glimpse of Future of Mobile AI
Samsung Electronics Co., Ltd. today announced the public release of the One UI 7 beta program, boasting powerful AI features, simplified controls and a preview of scalable AI ecosystems of the future. One UI 7 marks a significant leap forward by integrating leading AI agents and multimodal capabilities into every touch point of the interface, creating an AI platform where every interaction feels natural and intuitive. The beta program offers a first look at an upgraded mobile user experience for greater personalization than ever before.
Enhanced AI Enables More Intuitive User Experiences
One UI 7 brings powerful updates to Galaxy AI[1] features including advanced writing assist tools. Integrated into AI OS, they allow users to boost their productivity where texts can be selected, without needing to switch between applications. This capability expands on the powerful writing assist tools already available to select Galaxy users, offering AI-powered options to summarise content, check spelling and grammar, and automatically format notes into bullet points.
Upgraded call features with One UI 7 push the boundaries of communication and connection through call transcript, with support for up to 29 languages[2]. When call recording is enabled, recorded calls will automatically be transcribed for reference later on, eliminating the need to take notes manually while multi-tasking.
Bold New Design for Greater Personalisation and Control
One UI 7’s powerful AI features come with a significant new look, based on a new notification system that streamlines communication with easy access from the device’s lock screen. It includes Now Bar, which highlights relevant activities across various features like Interpreter, Music, Recording, Stopwatch and more. By offering instant access to important notifications, Now Bar reduces the need to constantly unlock the device and allows users to engage with key information effortlessly. Set to be supported on upcoming Galaxy S series devices, Now Bar will transform the lock screen experience, which will continue to evolve with more intelligent experiences in the future.
These feature upgrades are all anchored in a simple, impactful and emotive design. Together, these principles shape streamlined and cohesive experiences for Galaxy users. Defined by bold, iconic design choices, One UI 7 reduces visual clutter and fosters an inviting experience designed to resonate with users on a personal level and enable intuitive mobile experiences across AI features.
A simplified home screen, redesigned One UI widgets, and lock screen—among other features—work together to grant users granular control over every detail and make customisation intuitive and seamless.
A redesigned camera UX[3] allows more intuitive control over advanced settings. Camera buttons, controls, and modes have been reorganised to make it easier to find the features you need and to give you a clearer preview of the picture you’re taking or the video you’re recording.
For Pro and Pro video modes[4], the manual settings layout has also been simplified, making it easier to focus on the picture or video you’re shooting. A new zoom control is available when you’re recording in Pro video mode, allowing you to control the zoom speed for smooth transitions.
The official One UI 7 release will commence with upcoming Galaxy S series devices, featuring additional AI capabilities including enhanced on-device AI functions, starting from the first quarter of 2025 including Australia. In line with Samsung’s commitment to extend its OS upgrade policy, the update will gradually roll out to other Galaxy devices.
At the time of writing, the One UI 7 beta program will be first available for Galaxy S24 series devices in Germany, India, Korea, Poland, the UK, and the U.S., from December 5. Galaxy S24 series users can apply to join the beta program via Samsung Members.
[1] Certain Galaxy AI features requires Samsung and Google Account. Internet connection may be required to use some features. AI Features will be provided free of charge until the end of 2025 on supported Samsung Galaxy devices. Screen image simulated for illustrative purposes. Actual UX/UI may vary.
[2] Supporting total of 29 languages including local dialects: Arabic, Chinese (China mainland, Hong Kong, Taiwan), English (Australia, India, United Kingdom, United States), Dutch, French (Canada, France), German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazil, Europe), Romanian, Russian, Spanish (Mexico, Spain, United States), Swedish, Thai, Turkish and Vietnamese. Features may vary depending on each country or region.
[3] Screen image simulated for illustrative purposes. Actual UX/UI may vary.
[4] Screen image simulated for illustrative purposes. Actual UX/UI may vary.
### Meeting Takeaways: Samsung One UI 7 Announcement on Security and Privacy
1. **Introduction of One UI 7 Beta Program**:
– Samsung launched the One UI 7 beta program, which provides a preview of new security features tailored for Samsung Galaxy devices.
– Focus on enhancing user security, choice, and transparency in data protection amidst AI advancements.
2. **Knox Matrix**:
– A multi-layered security system offering intelligent monitoring across connected devices using a secure blockchain.
– New dashboard allows users to easily view security status and receive actionable recommendations for at-risk devices.
3. **Enhanced Data Protection**:
– Improved recovery methods for data stored in Samsung Cloud, with options for seamless transfer to new devices via lock screen verification.
4. **Credential Sync with Passkeys**:
– Introduction of digital passkeys for easier and secure access to Samsung accounts and compatible devices, utilizing fingerprint sensors.
5. **Maximum Restrictions for Cybersecurity**:
– Enhanced controls under Maximum Restrictions allow users to block 2G network connectivity and manage Wi-Fi connections to improve data security.
– Added privacy features for Samsung Messages and Gallery ensure location data is removed from shared content and prevent automatic downloads.
6. **User-Adjustable Security Settings**:
– Users can block USB access while locked, except for charging, to enhance device security.
– Safe Install system warns users against downloading from unauthorized sources.
7. **Theft Protection Features**:
– New identity verification measures and security delays enhance privacy for lost or stolen devices.
– Biometric authentication and security delays are implemented when changes to security settings are made in unfamiliar locations.
8. **Future Release Plans**:
– Official rollout of One UI 7 will begin with the Galaxy S series in early 2025, gradually extending to more Galaxy devices as part of Samsung’s extended OS upgrade policy.
– Beta program for Galaxy S24 series users starts on December 5, 2024, in select countries.
9. **Conclusion**:
– One UI 7 represents Samsung’s dedication to elevated privacy standards in the age of AI, integrating advanced security features for comprehensive data protection.
**Note**: Users interested in the beta program can apply via Samsung Members. Features outlined may vary by region and device model.
Summary of Samsung One UI 7 Enhances Security and Privacy in the Age of AI, Giving Users Greater Transparency and Choice
Samsung Electronics Co., Ltd. today announced the One UI 7 beta program,[1] opening an advance look at fortified, Samsung Galaxy-exclusive security measures. At every layer, the latest One UI helps protect personal data while providing all types of users with choice, transparency and integrated security settings — because in the era of AI, there is no privacy without holistic security.
Knox Matrix Unlocks Ultimate Transparency
Knox Matrix is Samsung’s vision for the future, enhancing protection through multi-layered, intelligent threat monitoring between connected and compatible Samsung devices. One UI 7 sets the foundation for the next frontier of security.
Knox Matrix monitors connected devices through Trust Chain, a secure private blockchain — and the new Knox Matrix dashboard introduces an easier way to maintain transparent security across a connected device ecosystem. With One UI 7, it’s more intuitive than ever to check the security status of multiple connected Samsung smart devices, including compatible Galaxy mobile devices, TVs and home appliances, at a glance. When all connected devices are updated to the latest software and no risks are detected, they will show as ‘green,’ or secure. Users can also see if a device is at risk, and the dashboard will prompt an actionable recommendation to help mitigate the threat.
A new recovery method for Enhanced Data Protection adds ease and convenience to the process of retrieving data stored on Samsung Cloud. Enhanced Data Protection keeps connected devices synchronised and secure, also ensuring that if access to a trusted device is lost, users have a backup plan to help prevent the loss of their data. With One UI 7, users can now transfer recovered, private data to a new Galaxy device by verifying the lock screen factor – whether pin, pattern or password – of their previous device.
As part of Knox Matrix’s Credential Sync, Samsung has developed new ways to manage and secure identities and credentials for today’s hyperconnected world in the form of passkeys[2]. With One UI 7, users can now create and use passkeys to log into their Samsung Account. As digital authentication credentials, passkeys enable a faster, easier way to securely log in to apps, devices and websites — so users can safely sign into their compatible TVs, AI Family Hub refrigerator and more, simply by using the fingerprint sensor on their smartphones.
Maximum Restrictions Boost User Control
Maximum Restrictions establishes a powerful line of defense against today’s cyber threats. One UI 7 further enhances user choice with new features designed to protect those who may need additional safeguards. Maximum Restrictions has been updated with added controls for network connections so users can enjoy the added peace of mind that comes from boosted protection without losing access to key device functionalities. Thanks to the added controls, users have the choice to block 2G service and prevent data from being intercepted when connected to potentially unsafe networks. Users can also prevent unintended automatic reconnection to certain Wi-Fi networks[3]that may be less secure, ensuring data remains private while still having the option to connect manually if desired.
This update enhances Maximum Restrictions’ existing suite of protections for Samsung Messages and Samsung Gallery, which allows users to remove location data in shared photos, prevent automatic attachment downloads, and block hyperlinks, previews and shared albums.
More Security Settings Bring Added Device Protection
One UI 7 introduces even more ways users can adjust security settings to best suit the ways in which they use their device. Users can choose to block USB connections to prevent any other access through the USB port while the device is locked, except for battery charging.
To protect against malicious apps that come from sideloading, One UI 7’s new Safe Install system works alongside Auto Blocker to send a warning when a user attempts to download from an unauthorised source, alerting them of security risks and preventing unintentional sideloading on Galaxy devices worldwide[4].
Theft Protection Enhances Data Privacy
One UI 7 introduces new features available only on select Galaxy devices to the Android suite of theft protection solutions, enhancing the safeguards in place to ensure personal data remains secure even when devices are lost or stolen. In addition to Theft Detection Lock,[5] Offline Device Lock and Remote Lock, Galaxy users can now leverage additional security measures in Identity Check, an opt-in feature designed for when a device’s PIN becomes compromised. If suspicious activity is detected, users can rest assured that these Galaxy-exclusive protections will kick in.
When in an unfamiliar location, biometric authentication will be required to make any changes to important security settings that could put personal information at risk.
As an added safeguard, a one-hour security delay will prevent unauthorised users from making any immediate changes to the device.
One UI 7 is the next step in Samsung’s commitment to privacy on AI, introducing advanced security features to ensure complete protection in the era of AI. The official One UI 7 release will commence with upcoming Galaxy S series devices, featuring additional AI capabilities including enhanced, hardware-dependent on-device AI functions, starting from the first quarter of 2025. In line with Samsung’s commitment to extend its OS upgrade policy, the update will gradually roll out to other compatible Galaxy devices.
The One UI 7 beta program will be first available for Galaxy S24 series devices in Germany, India, Korea, Poland, the UK, and the US, from December 5. Galaxy S24 series users can apply to join the beta program via Samsung Members.
[1] Availability, features and specifications provided in this article are subject to change and may vary by market and/or model.
[2] Timing of availability may vary by region, network provider and/or model.
[3] Maximum Restrictions prevents automatic, unintended reconnection to less secure networks, which may include Open, Opportunistic Wireless Encryption (OWE), or Wired Equivalent Privacy (WEP).This protects users from device traffic that may be interrupted. Preventing automatic reconnection to Wi-Fi networks is available under Wi-Fi setting though with One UI7, this feature would be available under maximum restrictions. Launch for this and the 2G block would be with the release of One UI 7.
[4] Availability and timing will vary by market, OS version and/or model
[5] Timing of availability may vary by region, network provider and/or model.
